• The first step is to CALL US on 07591572389 or email us at helpwithhoardingcleanup@gmail.com so that we can get a better understanding of your situation.

• We will ask you some questions to get a better understanding of your situation.

• Depending on your situation, we may need to visit the property in order to give a quote, you can also WhatsApp us photographs of the property to 07591572389.

• We only require 24 Hours notice.

• Usually a hoarded house clearance will take more than one day, we will assess your situation and give you an accurate time frame in which our specialists will complete the clearance by.

• You do not have to be present for the house clearance, our team can collect/ return keys from your chosen place, or you can post the keys to our head office, where we will post them back to you with recorded delivery.

• We aim to recycle 100% of household contents by donating to local charities, cat and dog shelters, and homeless shelters, and whatever we can’t donate, will go to commercial recycling to be disposed of properly.

 • We hold an upper tier waste carriers licence with the environment agency, and are also members of the Anti Fly Tipping Association.